Terms of service

The term "CloodOn" or "us" or "we" refers to CloodOn Inc., the owner of the website whose registered
office is:

CloodOn Inc
674 Wildwood Ln,
Palo Alto,
California 94303 United States

CloodOn Learning Pvt. Ltd. ( A wholly owned subsidiary of CloodOn Inc )
First Floor, Rathna Building
143 Richmond Road, Rathna Avenue
Bangalore 560025, India

The term "you" refers to the user or viewer of our website.

Introduction

• The usage of CloodOn Website/LMS (“The Service” or “The Platform”) is governed by the following terms and conditions (“Terms of Service”), so please read them carefully.
• By using CloodOn services you agree to abide by these terms and conditions completely.
• CloodOn holds the authority to update the Terms of Service at any point of time without any formal notification. Inclusion of any new feature or tool may affect the Terms of Service and continuance of your usage solely depends on your agreement with the changes in the most current version of the Terms of Service.
• Violation or disagreement with the Terms of Service at any point of time will result in termination of your service/account.
• To become a registered user of the platform it is mandatory to agree with CloodOn’s Terms of Service.

User Account

• You need to be a human aged 18 years or more to use CloodOn Services (account creation by a bot or any other automated means is not acceptable). By agreeing to the Terms of Service, you warrant that your age is 18 or above.
• The Service is not available to minors and to accounts suspended or prohibited for any violation of the usage policy.
• You as a user do not have the permission to sell, trade or transfer your CloodOn account.
• You are bound to provide current and accurate information about yourself (name, age, contact details, etc.) as and when requested by the system or during the signup process.
• You are solely responsible for maintaining the confidentiality of your username and password. CloodOn will not be liable for any damage or loss caused due to user’s failure in meeting the security obligations.
• You are accountable for any activity (uploads, deletion, content updates, etc.) carried out using your login credentials.
• An individual user cannot have more than one active account and should not use pseudo user details to register for a trial version. Sharing of same login credentials by multiple individuals is not allowed.

Content

• You understand and agree that CloodOn cannot be liable for the content published by you on the Service.
• Any content (including but not limited to text, graphics, images, audios, videos, audio-visual material, scripts, software and files) accessible to you as a user is CloodOn’s proprietary property with all rights reserved. You are not allowed to modify, copy, distribute, reproduce, post, transmit, frame, republish, download, display, or sell it in any form via any means, completely or partially.
• Any content (including but not limited to text, graphics, images, audios, videos, audio-visual material, scripts, software and files) uploaded by you on the platform should not be illegal or unlawful. You must not violate the copyright, trademark, privacy, or other personal or proprietary rights of any third party via CloodOn Platform. CloodOn cannot be held responsible for any such violation by the user at any point of time.
• CloodOn does not pre-scan the content included by its users. Thus any content material found unlawful, harmful, offensive, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, fraudulent, sexually explicit, racially, ethnically, or otherwise objectionable material of any sort can be eliminated from the platform (whenever detected) in CloodOn’s sole discretion.
• You cannot use the Platform to upload any content that may introduce viruses, worms, trojan horses, time bombs or bots that may influence the Platform’s performance, or interfere with anyone’s network or computer system.
• The Platform is capable of examining user data and generate analytics. By using the Platform you permit CloodOn to draw insights based on your data.
• You must not use the Platform to propagate any unsolicited messages or spam email.

Warranty

• The Service and associated materials are provided on an "as-is" and "as available" basis. Though CloodOn takes all possible measures to keep the Platform safe, functional and error-free, it does not warrant or represent:
  • The completeness or accuracy of the service
  • The service will fit a specific purpose or requirement (without any modification)
  • The service will be error-free, timely, secure or uninterrupted
  • The quality of any information, services or the product itself will match your expectations
  • Any errors on the platform/in the product will be corrected
• CloodOn disclaims all warranties, expressed or implied, including but not limited to implicit warranties of merchantability and fitness for a particular purpose, or non-infringement of intellectual property.
• You understand and agree that any content downloaded or obtained while using the Service is at your own discretion and risk. You will be solely responsible for any loss or damage caused to your system due to the download of any content from the Platform. CloodOn shall not be responsible for any loss or damage caused or alleged to have been caused, directly or indirectly, by the information or ideas enclosed, recommended or referenced in or appearing on the Platform.
• Your participation on the Platform is solely at your own risk. By using the Service, you acknowledge that your usage of the Service is at your sole risk.
• CloodOn includes third party integrations and external links but it does not take responsibility for any third party application or content. The usage outside CloodOn domain is subject to the policies and T&Cs of the third party.

Payment

• Free trial needs completion of registration process on the platform but no Credit Card details are required.
• For premium account holders it is mandatory to provide current and correct Credit Card details.
• There is no refund policy for any transaction carried out via any mode of payment. No refund will be processed under any circumstances.
• Pricing may be updated with the introduction of any additional feature or service and billing will be processed accordingly. CloodOn will inform you about any pricing updates and the date from which it will be applicable, by sending an email to your registered email id.

Termination

• If you are not satisfied by CloodOn Services, then cancellation of account can be done by dropping an email at support@cloodon.com. Your access to the Platform will be terminated by CloodOn Support.
• If you decide to terminate the Service before the end of your current paid month then your billing will be processed at the end of the current month and you won’t be charged henceforth.
• CloodOn has the right to terminate or suspend your account, and delete your profile or any information provided by you, at any point in time for violation of CloodOn Terms of Service or directions from government and relevant regulatory authorities.
• CloodOn offers a free trial version allowing users to try the product. Any free account will automatically get deactivated once the trial period is over, and if no transaction or purchase is done by the user.

Communication

• By using the Service, you agree to receive any communication via email, call or SMS from CloodOn regarding account information, activity, product upgrade and reminders.

Limitation of liability

• In any event, CloodOn shall not be liable to the user or any third party for any incidental, indirect, special, punitive, or consequential damages (including but not limited to Business Interruption, Loss of Data, Usage, Business or Revenue) arising out of or associated with the use of The Platform.

Intellectual Property

• CloodOn does not claim any intellectual property rights over the content and material provided by you to the service. Your profile data, as well as any content provided by, will remain yours.
• You must respect CloodOn’s intellectual property rights as well as those of any third party involved.
• All rights to the Service (including but not limited to content, documentation, designs, text, graphics and other files) shall remain the sole and exclusive property of CloodOn.
• Copying, modifying, distributing, reproducing, or reverse assembling any parts or whole of the CloodOn product by any means is not acceptable under any circumstances. If you encounter any such breach or infringement you must communicate it to CloodOn immediately.

General

• CloodOn promotes transparency in all its processes and transaction and expects the user to provide accurate information (including but not limited to contact information, fee structure, date of creation, batch size, mode of study and enrollment) about the courses created using the Platform.
• Headings used in the document are just used for convenience and to enhance readability and should not be termed for any meaning or intent.
• Technical support is available only for premium/paid accounts.
• You recognize that Platform involves third party tools and hosting partners to facilitate the essential hardware, software, networking and storage.
• CloodOn values your feedback and any suggestions, comments or concerns are welcome. You may contact us via email at: support@cloodon.com or write to us at: 143 Richmond Road, Rathna Avenue, Bangalore 560025, India.